Cape Town, South Africa

Isak Labuscagne

Infrastructure, Automation & AI Systems Engineer

I've spent my career keeping enterprise networks and systems running — from data centres and WANs to managed services at scale. Today I'm bridging that operational depth with practical AI: Python automation, agentic workflows, locally hosted LLMs and API-driven tooling.

15+Years in IT
8Roles
27Verified badges
CCNA+ AI certified
About

From racks and routers to agents and APIs

Infrastructure and network engineer with 15+ years across enterprise IT, managed services, systems support and technical operations — with a growing specialisation in automation and practical AI systems. Hands-on with Python, workflow automation, API integrations, Cisco automation, n8n, locally hosted LLMs, agentic development tools and AI chatbot frameworks. Strong grounding in real-world troubleshooting, monitoring and systems reliability — able to bridge traditional IT operations and modern AI-enabled workflows.

Infrastructure

Systems EngineeringNetwork Engineering Systems IntegrationMonitoring & Observability Linux / Windows / macOSTroubleshooting

Automation

PythonAPI Integrations Workflow Automation (n8n)Cisco Automation Documentation & Solution Design

AI & LLMs

LLM WorkflowsLocally Hosted LLMs Agentic Dev Tools / IDEsAI Chatbots & API Frameworks Hugging Face Ecosystem

Delivery

Vendor / Stakeholder CoordinationSLA-driven Operations Incident & Change ManagementKnowledge Sharing
The Journey

Twenty years, one thread: making things work reliably

From help-desk beginnings in 2006 to AI-enabled infrastructure engineering today.

2006
IT Support Engineer
Numata Business · Mar 2006 – Feb 2010

Where it all started — remote and on-site support across client environments: hardware, software and network troubleshooting, monitoring, vendor coordination and documentation.

2010
Network Technologist
Western Cape Government · Apr 2010 – Mar 2014

Designed and maintained network environments across a government landscape — upgrades, installations, change control, asset tracking and infrastructure resilience initiatives.

2014
Network Engineer
Clickatell · Dec 2014 – Apr 2016

Business-critical network operations: LAN/WAN, leased lines, MPLS/VPN, BGP, firewalls and load balancing — combined with root cause analysis, change control and operational improvement.

2016
IT Team Lead
Derivco · Apr 2016 – Oct 2017

Led support and operations teams — monitoring, escalations, outage response, solution design and process improvement in a fast-moving environment.

2017
Cisco Field Engineer
Nexio · Nov 2017 – May 2021

Field engineering across Cisco routing & switching, wireless, VoIP, WAN and hosted infrastructure — deployment, upgrades and optimisation in enterprise client environments.

2021
Senior Network Engineer
Baraka IT Solutions · Jun 2021 – Aug 2021

Designed and supported networks spanning routers, switches, wireless, firewalls and cloud-connected infrastructure — surveys, analysis and documentation to improve visibility and performance.

2021
Network Technologist Contract
Western Cape Government · Sep 2021 – Nov 2021

Cisco networking, wireless, virtualization and Microsoft server environments — Layer 1–3 support, VoIP, telecoms and migration activity.

Now
Managed Services Engineer L2 Current
NTT DATA (Dimension Data) · Jan 2022 – Present

L2 managed services across client environments — resolving complex infrastructure incidents against SLA commitments, monitoring and operational analysis, and identifying automation opportunities to lift service quality.

Next
The next chapter: going deeper into AI engineering and infrastructure automation — combining two decades of operational reliability with agentic workflows, LLM tooling and Python-driven automation.
Projects & Exploration

Things I've built and experimented with

n8n Workflow Automation

Built and tested workflow automations integrating APIs, scheduled actions, device logic and operational processes.

Cisco Automation

Cisco automation concepts and workflows — combining deep networking experience with scripting and efficiency improvements.

Local LLMs & AI Tooling

Self-hosted LLM environments and practical AI tooling in applied engineering scenarios — chatbots, API frameworks and Hugging Face ecosystem experiments.

Credentials

Certifications & verified badges

A foundation of vendor certifications, now extended into AI and automation.

Core certifications

  • Cisco Certified AI Technical Practitionervalid to May 2029
  • CCNA 200-301valid to Mar 2029
  • CompTIA A+ · Server+ · Linux+CompTIA
  • LPIC-1Linux Professional Institute
  • Microsoft Certified ProfessionalMCP #3415202
  • Fortinet Certified AssociateFortinet
  • LogicMonitor Certified ProfessionalLMCP

Recent Credly badge highlights

  • AI for NetworkingCisco · 2028
  • Cisco AI Business PractitionerCisco · 2026
  • Programming for Network EngineersCisco · 2025
  • Implementing & Configuring Cisco ISECisco · 2025
  • Enhancing Security with Data AnalyticsCisco · 2025
  • DevNet — Developing Applications & Automating WorkflowsCisco · 2023
  • FortiGate 7.4 OperatorFortinet · 2023
Intro to Modern AIPython Essentials 1 Cybersecurity EssentialsNetworking Basics + more

All 27 verified badges on Credly →

Standards humour

Even RFCs have a sense of humour

Every so often the IETF publishes a real, numbered standard on April 1st. These actually exist — pick your favourite piece of networking absurdity.

RFC 1149 · 1990

“A Standard for the Transmission of IP Datagrams on Avian Carriers.” Carrier pigeons: the original low-latency… wait, no — high-latency packet transport.

Read RFC 1149 →

RFC 2324 · 1998

“Hyper Text Coffee Pot Control Protocol (HTCPCP/1.0).” The standard behind HTTP 418 — “I'm a teapot” — and the eternal war on decaf.

Read RFC 2324 →

RFC 1925 · 1996

“The Twelve Networking Truths.” Including truth #6: it is easier to move a problem around than to solve it. Two decades later, still undefeated.

Read RFC 1925 →

RFC 2549 · 1999

“IP over Avian Carriers with Quality of Service.” The sequel nobody asked for: pigeons, now with QoS guarantees and coaxial cable.

Read RFC 2549 →

Craving more? The full archive spans ARPAWOCKY, the Infinite Monkey Protocol Suite and beyond — browse every humorous RFC →

Contact

Let's build something reliable

Open to AI Engineering, Infrastructure Automation and hybrid Network / AI Engineering roles.